Privacy Policy

Overview

CommunityConx is operated by CommunityConx LLC. We take your privacy seriously and collect only what we need to run the service. This policy explains what we collect, why, and how we protect it.

What we collect

Account information

When you sign up, we collect your email address and organization name. If you sign in with Google, we receive your name and email from Google—we don't access your contacts, calendar, or any other Google data.

Billing information

Payment processing is handled entirely by Stripe. We never see or store your credit card number. We store only your Stripe customer ID and subscription status.

Usage data

We collect basic analytics on public calendar pages: page views, filter usage, roughly how long a page was open, and whether a visitor has been here before. To do that, your browser keeps two small values in its own storage: lf_v notes that it has visited before, and lf_d is a random key, used for audience insights, that means nothing on its own and is never shared across websites. We don't use third-party tracking scripts or sell this data. See How we understand our audience.

When you use the CommunityConx dashboard, we record which screens you open, roughly how long you spend, and whether you're on a phone or computer, so we can improve the product and support your organization. Detailed records are kept for 90 days.

Public website content

We crawl publicly accessible websites to extract community activity information. We respect robots.txt directives and rate-limit our requests. We don't collect personal information from crawled pages—only event and activity details.

Email submissions

If someone emails event information to an organization's submission address, we store the sender's email address, message content, and any attachments to process the submission. This data is visible only to that organization's administrators.

Mobile app

The CommunityConx mobile app works without an account—you don't sign in to browse, save, or get reminders.

Location

With your permission, the app uses your approximate location to pick the community nearest you; that happens on your device. Separately, and only if you say yes to sharing your general area, the app sends an area rounded to about 1 km with the calendar pages you view. We keep only the town and a roughly 5 km square it falls in, never the point itself, and never with your name. It helps local organizers see who their calendar reaches. You can turn this off anytime in the app’s Settings, and you can decline location entirely and choose a community manually.

Favorites

Activities you save are stored on your device, not in an account on our servers.

Notifications

If you allow notifications, the app schedules reminders for activities you save (for example, before a registration deadline). These are local reminders scheduled on your device—we don't send push notifications from our servers.

In-app calendar

The app shows the same public community calendar as the website; the anonymous usage analytics described above apply there too. The app does not use third-party trackers or advertising.

How we use your data

• To provide and improve the service
• To send transactional emails (login links, invitations, submission confirmations)
• To process payments through Stripe
• To provide usage analytics to subscribing organizations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

We use the following services to operate CommunityConx:

• Google Cloud Platform — hosting and database
• Stripe — payment processing
• Resend — transactional email delivery
• Anthropic (Claude) — content extraction from public sources
• IPinfo — turns the internet connection a visit came from into an approximate location (about city level); the address itself is not stored.

Each operates under their own privacy policy.

How we understand our audience

Organizations that publish a calendar want to know, in aggregate, where their visitors come from and whether they are in town. For each visit a location provider (IPinfo) tells us the general area your internet connection comes from (about city level), and we discard the connection details — we never keep your network address. From repeated visits we may estimate the county or metro area those visits usually come from. We keep a scrambled label for the network you connected from so that a hotel or campground's Wi-Fi is not mistaken for someone's home.

Organizations only ever see totals: no place or group with fewer than ten people is named, and nothing we store names you. We honor the Global Privacy Control signal on the web: with it on, we note only whether a visit came from inside the community and infer nothing about home. Organizations may ask us for their totals or to delete their calendar's analytics.

Cookies

We use a single session cookie (__session) to keep you logged in. We don't use advertising cookies or third-party tracking cookies. Two localStorage values support anonymous analytics: lf_v tracks new vs. returning visitors, andlf_d is a random, meaningless key used for audience insights. Clearing site data removes both.

Data retention

Account data is kept while your account is active. If you cancel, we retain billing records as required by law (typically 7 years for tax purposes). Activity data from crawled sources is refreshed regularly—outdated records are replaced, not accumulated. Anonymous calendar analytics are kept in detail for 13 months, so organizations can compare a season with the year before, then reduced to monthly totals.

Your rights

You can:

• Request a copy of your account data
• Ask us to correct inaccurate information
• Request deletion of your account and associated data
• Ask us to stop crawling a website you control

Email support@communityconx.com for any of these requests.

Children

CommunityConx is not directed at children under 13. We don't knowingly collect personal information from children.

Changes

We may update this policy. Significant changes will be communicated by email or dashboard notification. The “last updated” date at the top reflects the most recent revision.

Contact

CommunityConx LLC
support@communityconx.com